Privacy Policy for vbsolutionsllc.ai

Introduction
This Privacy Policy outlines the practices of
Vertical Business Solutions, LLC ("we," "our," or "the Company") with respect to information collected from users who access our website at https://vbsolutions.ai ("Site"), or otherwise share personal information with us (collectively: "Users").


Grounds for Data Collection

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you, providing you with our services, protecting our legitimate interests, and for compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.


What Information We Collect

We collect two types of data and information from Users:

1. Non-Personal Information

Un-identified and non-identifiable information pertaining to a User(s), which may be collected via your use of the Site. Such Non-personal Information may include:

  • Aggregated usage information and technical information transmitted by your device (browser type, operating system, language preference, access time, etc.).
  • Information on your activity on the Site (pages viewed, online browsing, clicks, actions, etc.).

2. Personal Information

Individually identifiable information, such as:

  • Device Information: IP address, geolocation data, unique device identifiers, and related data.
  • Registration Information (if applicable): full name, email address, phone number, mailing address, or other contact details provided voluntarily.
  • Communications: Any information you share when contacting us (e.g., customer support inquiries).


How Do We Receive Information About You?

We receive your Personal Information from various sources:

  • When you voluntarily provide personal details in order to register, request support, or contact us.
  • When you use or access our Site in connection with our services.
  • From third-party providers (e.g., analytics vendors).


How We Use Information

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy. We may use the information for the following:

  • To communicate with you, including technical notices, updates, and support.
  • To provide, improve, and customize our services.
  • To market our website, services, and related products.
  • To serve advertising and evaluate campaigns.
  • To perform analytics and research to enhance user experience.

We may share information with trusted third-party providers for hosting, analytics, marketing, and other operational purposes.

We may also disclose information if necessary to comply with legal obligations, protect our rights, prevent fraud, or assist law enforcement.


User Rights

You may request to:

  • Access, rectify, or erase your Personal Information.
  • Receive a copy of Personal Information you directly provided.
  • Restrict or object to processing of your Personal Information.
  • Lodge a complaint with a supervisory authority.

Requests may be subject to legitimate interests and regulatory requirements.

To exercise these rights, contact us at: support@vbsolutionsllc.com.


Retention

We retain Personal Information as long as necessary to provide services and comply with legal obligations. Retention periods depend on the type of data and purpose of collection. Outdated information may be removed or anonymized at our discretion.


Cookies

We use cookies and related technologies to enhance site functionality, track usage, and deliver personalized experiences.
Types of cookies:

  • Session cookies: temporary and deleted when the browser closes.
  • Persistent cookies: remain for repeat visits.
  • Third-party cookies: used by analytics and advertising providers.

We use Google Analytics to track usage and improve our services.

Users may disable cookies in their browser, but some features of the Site may not function properly.


Third-Party Collection

This Privacy Policy applies only to information we collect. Third-party websites linked from our Site may collect and use your data under their own policies.


Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and secure hosting environments. While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.


Transfer of Data Outside the EEA

If data is transferred outside the European Economic Area (EEA), we ensure compliance with applicable safeguards (such as adequacy decisions or standard contractual clauses).


Advertisement

We may work with third-party advertising technologies that use cookies or similar tools to deliver relevant ads. Users can opt-out through the Network Advertising Initiative or Digital Advertising Alliance.


Marketing

We may use your contact details to send promotional messages. You may opt-out at any time by following unsubscribe instructions in our communications.

Even after opting out, you may still receive essential service-related messages.


Corporate Transactions

In case of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to this Privacy Policy.


Minors

Our Site is not directed to children under 18. We do not knowingly collect information from minors. If you believe a child has shared information with us, please contact support@vbsolutionsllc.com.


Updates or Amendments

We reserve the right to amend this Privacy Policy at any time. Material changes will be posted on this page with an updated “Last Modified” date. Continued use of the Site constitutes acceptance of the updated Privacy Policy.


SMS PRIVACY POLICY


This SMS Privacy Policy (this “Privacy Policy”) describes how we at Vertical Business Solutions LLC (“Vertical Business Solutions LLC”, “we”, or “us”) collect, use and disclose your personal information in connection with your use of the services to receive short message services and/or multi-media services for marketing and non-marketing purposes from us through the Constant Contact, Inc. platform (“SMS Services”).  This Privacy Policy is strictly limited to the SMS Services described herein and does not relate to the collection or use of personal information through any of our other services. In addition, it  has no effect on and is unrelated to any other privacy policy(ies), if any, that may govern the relationship between you and us in other contexts.  Please read this Privacy Policy carefully. By enrolling in, using or accessing any of the SMS Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the SMS Services. This Privacy Policy is incorporated into our Terms of Service covering SMS Services.


INFORMATION COLLECTED ABOUT YOU


Personal information we collect about you through your use of the SMS Services may include first name, last name, mobile number, address, email address, job title, and birthday.


We may use cookies or similar technologies on our website or websites associated with the SMS Services to automatically collect your interactions with any URL links included in the Messages.


USE OF PERSONAL INFORMATION FOR SMS SERVICES


We use your personal information to provide you with our products and services and other relevant information.  We may also use this information to market our products and services to you, including by the SMS Services subject to your consent.


We may also use information collected from you and information collected from your device to send you abandoned cart reminders if you added items to your shopping cart but did not complete check out.


DISCLOSURE OF PERSONAL INFORMATION


We may use third-party service providers to assist us with providing and marketing our products and services to you, and we may disclose your information with such third parties for these purposes.


*  Notwithstanding anything set forth in this Privacy Policy, we do not share text message opt-in consents or related mobile telephone numbers with third parties, except with our service providers and vendors to provide the SMS Services.


*  Please review
Constant Contact’s Customer Data Notice for information about how they use your information.


We may also share your personal information if necessary to comply with any applicable law or regulation, to respond to a subpoena, search warrant or other lawful request for information we receive, in the event of a merger or sale of our company, or to otherwise protect our rights or property.


OPTING OUT


If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us.


ELIGIBILITY


To receive SMS Services, you must be 18 years of age or older.


CHANGES TO THIS PRIVACY POLICY


We may update this Privacy Policy at any time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.  Please review it frequently. By continuing to use the SMS Services after any such changes have been made, you accept and agree to the  updates to the Privacy Policy.


CONTACT INFORMATION


If you have any questions about this Privacy Policy or our privacy practices, please contact us at support@vbsolutionsllc.com.



Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Email: support@vbsolutionsllc.com